Web Site Terms and Conditions of use
Welcome to the online shop of Au Pays de la Fleur d'Oranger. To order our products, you have several options:
On our secure web site:
Simply register and add items to your cart and purchase online through our commerce system. You may pay by credit card, Paypal or by bank transfer (coordinates: Bank 3004 / agency 01026 / account 00010015855 / RIB 18 / IBAN: FR76 3000 4010 2600 0100 1585 518).
Phone: 04 93 59 71 92 We are available by phone Monday to Friday from 9 h 00 to12 h 00 and 14 h 00 to 18 h 00. You may pay by credit card or check. For a payment by check, please make your check payable to Au Pays de la Fleur d'Orange and send it to the following address:
Au Pays de la Fleur d'Orange
15 rue Joseph Laurenti
06480 la Colle sur Loup
The General conditions of sale shall be deemed, read by the client and accepted by the latter prior to any transaction.
- "Alcohol abuse is dangerous for health, consume with moderation."
- "Alcohol must not be consumed by pregnant women.
- "The sale of alcohol is prohibited to minors."
You certify that you have the required legal age and legalcapacity to be able to purchase on this website.
After receipt of the order, the products are shipped no earlierthan 24 hours after registration of the order and no later than 8days after. Recommended colissimo shipping is received 48 to72H after the departure of the goods. The chronopost is received24 hours after the departure of the goods.
An email is sent for each change order status change.
By colissimo followed: France and EU
After departure of our workshop, the parcel is delivered to theclient by post in 48 to 72 h against signing for the metropolitanFrance between 5 days and 10 days for the countries of theEuropean Union.
If you want to track the delivery of the parcel through the internet you may use your tracking number to follow your package on the ColisPoste web site (www.colisposte.net) or thechronopost site contact customer service which will communicate you the number of the parcel. The parcel isdelivered by post against signature of the recipient.
In case of absence, generally you will receive a slip in your mailbox. You must go to the nearest post office to collect your parcel within the deadlines indicated by mail (15 days). Otherwise the package will return to our workshop. We can either reship the parcel at your expense, or provide a refund for products ordered.
Delivery rates vary according to the weight of the package. Beyond 45 euros order, delivery charges are offered for themetropolitan France in colissimo delivered against signature.
For any order placed on the site before 12:00, you are delivered the next day before 18:00. Except Sundays and public holidays. The signature scanned of the recipient, as well as itsreproduction demonstrated delivery of the parcel.
Rates depend on the weight of the ordered products. Deliverytimes are indicated as exactly as possible. However wheredelivery is not made within a period of thirty days from the registration of the order the buyer may cancel his order. Au Pays de la Fleur d'Oranger will reimburse the buyer for the amount of his/her order, except in the case of strike, accident, fire or failure of the carrier.
SATISFIED OR REFUNDED:
The withdrawal period is 14 days (template of letter of retractionto be completed (see below) and return to us by mail or by mailon email@example.com). Time runs from the delivery of theproperty to a sale of goods. The consumer who returns to hischoice does not have to justify its decision. In the land of theblossom undertakes to accept any product is returned in itsoriginal packaging.
In the case of a return, we reimburse the customer within 14days from the receipt of the package. Reference costs in thispackage are the responsibility of the customer.
CUSTOMER SERVICE: We are available to our customers acustomer service available from 9 H to 12 H and from 14 H to 18 H at 04 93 59 71 92, at the following address: 15 rue JosephLaurenti, 06480 La Colle sur Loup. Or bymail:firstname.lastname@example.org the claims received toCustomer Service are processed within a maximum of 48H.
Au Pays de la Fleur d'Oranger does not share any of the personal information of customers to third parties. The customer has a right of access and correction with respect to any information about, or to exercise: via the account section on the website online or by mail at: email@example.com or by post to Au Pays de la Fleur d'Oranger, Customer Service, 15 rue Joseph Laurenti 06480 La Colle sur Loup.
RESPONSIBILITY: The customer is solely responsible for thechoice of the product and its preservation from its delivery.
APPLICABLE law: French law governs the rights and obligationsof the parties relating to this agreement.
Subject: This is a contract of sale concluded remotely betweenthe country of the blossom (SARL VENCE TRADITION SERVICE),seat 15 rue Joseph Laurenti, 06480 La Colle sur Loup - RCSAntibes - Siret 41805263500020 - APE 4778 - social Capital: €40401.90€ VAT: FR06418052635 and onlinewww.lafleuroranger.com client.
GOODS covered by the contract: the characteristics of the goodsappear on the site with photos in support. Photos of generallywill not be able to be considered as contractual. If the purchasedproduct is a composition of several products, in case of lack of aproduct will be replaced with a product of equal value or higher.The client is notified of the proposed amendment. It may cancelthe sale if the changed product does not suit him.
PRICE: Prices are inclusive of VAT and are denominated in euro.Prices shown are those in effect at the time of the order and theywill be used to edit the invoice. The transaction is performedonly in euro.
COMPETENT jurisdiction: Any dispute, the parties undertake tofind an amicable solution. Contract notes for his training as bothfor its execution of the exclusive jurisdiction of the courts of the Alpes-Maritimes (France).
Sample letter of withdrawal purchase online:
Subject: cancellation of my order
Please find enclosed (specify product) that I received on (date)following the order I had placed remotely (specify by internet orby mail)
In accordance with the legal provisions - art. L121-21 et seq. ofthe Code of consumption -, please refund me the sum of xxx,total amount of this order.
|Adress||Vence Tradition Service|
15 rue Joseph Laurenti
06480 La Colle sur Loup
|Commercial ||Virginie Roux|
N° de TVA: FR 06418052635
Nom de la banque:30004 01026 00010015855 18
IBAN: FR76 3000 4010 2600 0100 1585 518
Titulaire du compte: Vence Tradition Service